privacy policy

1. who we are

Nerdverse is operated by Hello Universe. We provide a platform for voice-based group conversations on topics you care about. You can reach us at nerds@hellouniverse.co.

2. what we collect

We collect information you provide directly:

• Account info (name, email address, profile picture)
• Profile details (username, display name, bio, languages)
• Messages you send to other users
• Session sign-ups and participation data

We also collect limited technical data automatically, including IP address, browser type, and usage logs, to operate and improve the service.

3. how we use your information

• To create and manage your account
• To match you with other users for group voice sessions
• To send session confirmation and notification emails
• To operate and improve the platform
• To respond to your support requests

We do not sell your personal information to third parties.

4. third-party services

We use the following third-party services to operate Nerdverse:

• Google — for sign-in authentication
• Convex — for database and backend infrastructure
• Daily.co — for real-time voice sessions
• Resend — for transactional email
• Stripe — for payment processing

Each of these services has its own privacy policy governing how they handle data.

5. data retention

We retain your profile data for as long as your account is active. You may delete your account from your profile page (nerdverse.ai/profile).

6. cookies

We use cookies and similar technologies to maintain your session and remember your preferences. We do not use third-party advertising cookies.

7. your rights

Depending on your location, you may have rights to access, correct, or delete your personal data. To exercise these rights, contact us at nerds@hellouniverse.co.

8. changes to this policy

We may update this policy from time to time. We will notify you of significant changes by email or by posting a notice on the site.