terms of service

last updated: april 2025

1. acceptance

By using Nerdverse, you agree to these terms. If you do not agree, do not use the service. Nerdverse is operated by Hello Universe.

2. eligibility

You must be at least 13 years old to use Nerdverse. By using the service, you represent that you meet this requirement.

3. your account

You are responsible for maintaining the security of your account and for all activity that occurs under it. You must provide accurate information when creating your account.

4. acceptable use

You agree not to:

  • Harass, threaten, or harm other users
  • Post or share illegal, abusive, or offensive content
  • Impersonate another person or entity
  • Attempt to gain unauthorized access to any part of the service
  • Use the service for spam or unsolicited commercial purposes
  • Interfere with the operation of the service

We reserve the right to suspend or terminate accounts that violate these rules.

5. voice sessions

Nerdverse facilitates live voice conversations between users. You are responsible for your conduct during these sessions. We do not record voice sessions. By participating, you agree to treat other participants with respect.

6. subscriptions and payments

Some features of Nerdverse may require a paid subscription. Payments are processed by Stripe. Subscriptions renew automatically unless cancelled. You may cancel at any time from your account settings. Refunds are handled on a case-by-case basis — contact us at nerds@hellouniverse.co.

7. intellectual property

Nerdverse and its content are owned by Hello Universe. You retain ownership of any content you create, and by posting it you grant us a license to display and operate it within the service.

8. disclaimer of warranties

The service is provided "as is" without warranties of any kind. We do not guarantee that the service will be uninterrupted, error-free, or free of harmful components.

9. limitation of liability

To the fullest extent permitted by law, Hello Universe shall not be liable for any indirect, incidental, or consequential damages arising from your use of the service.

10. changes to these terms

We may update these terms from time to time. Continued use of the service after changes are posted constitutes acceptance of the new terms.

11. contact

Questions about these terms? Email us at nerds@hellouniverse.co.